The Reef 28 Hotel & Spa (Adults Only) - Playa del Carmen

$$$$||View on mapPlaya del Carmen, Mexico1 Avenida Norte & Calle 28 Norte, Playa del Carmen, Mexico, 77720|
8.0
Great
|75 photos
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Rooms and Guests2 Guests, 1 room
The Reef 28 Hotel & Spa (Adults Only) - Playa del Carmen
1 Avenida Norte & Calle 28 Norte, Playa del Carmen, Mexico, 77720·View on map
$$$$
Overall Score
Great
8.0Great
Location9.1
Comfort8.7
Staff8.6
Cleanliness8.5
Facilities8.2
Who stays here
Couples51%
Groups25%
Families11%
Solo11%

Overview

Overall Score
Great
8.0Great
Location9.1
Comfort8.7
Staff8.6
Cleanliness8.5
Facilities8.2
Who stays here
Couples51%
Groups25%
Families11%
Solo11%

Luxury adults-only all-suite hotel in central Playa del Carmen with a rooftop infinity pool and ocean views

Rooftop & Pool

The Reef 28 has an outdoor infinity pool on the rooftop with sun loungers and a pool bar. The rooftop also hosts live music and DJ performances throughout the day, creating a lively atmosphere with views of the ocean and city. For year-round swimming, the hotel offers a second pool that is heated and located indoors.

Dining

Guests can choose from four on-site restaurants, including Cachito for Mexican cuisine, Asiático for Asian dishes, and Veinti8cho for Italian fare. The rooftop restaurant serves lunch and dinner with a menu that includes sushi, salads, and tacos, all available with ocean views. Breakfast is offered daily as a buffet with an egg station, and the hotel also has a bar and a snack bar.

Spa & Wellness

The on-site spa provides body treatments, massages, facials, and access to a sauna, steam room, and hydrotherapy circuit. Fitness classes and a personal trainer are available in the fitness center, which has locker rooms and spa facilities. Guests can also use the open-air bath and hot tub, or join yoga classes offered at the hotel.

Rooms & Suites

All accommodations at Reef 28 are suites with separate living areas, private bathrooms with rain-style showerheads, and balconies. Select suites include two full bathrooms and wraparound balconies, with views of the street or partial ocean. Each suite has a flat-screen TV, seating area, and is stocked with free toiletries.

Location & Access

The Reef 28 Hotel & Spa is situated one block from Fifth Avenue, the main pedestrian street with shops and restaurants, and a short walk from the beach. The property is near ADO International Bus Station and Playa del Carmen Maritime Terminal, making connections to Cancún and Cozumel easy. Guests have access to free private parking and a shuttle service to sister beach resorts, Reef Playacar and Reef Coco Beach.

  • Accommodations: All-suite setup with private balconies and rain showers
  • Dining: 4 restaurants featuring Mexican, Asian, and Italian cuisines
  • Rooftop: Infinity pool with ocean views and live DJ performances
  • Wellness: Comprehensive spa with hydrotherapy and sauna
  • Location: Central Playa del Carmen, one block from 5th Avenue
  • Access: Free parking, shuttle to sister beachfront resorts

License number: 008-007-004140/2025

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Children & extra beds
There are no cribs provided in a room. 
Pets
Pets are not allowed.
Building
Number of floors:4
Number of rooms:234
Former name
the reef 28 - adults only - all suites - optional gourmet all inclusive
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Room #238419023
  • Max:
    4 persons
  • Bed options:
    2 Double beds
Grand Master Suite
  • Max:
    2 persons
  • Bed options:
    1 King Size Bed and 1 Sofa bed
  • Street view
  • Shower
  • Coffee machine
Master Suite
  • Max:
    4 persons
  • Bed options:
    1 King Size Bed and 1 Sofa bed
  • Shower
  • Coffee machine
Show 1 more room typeLess

Facilities

Main facilities

Free Wi-Fi
Parking

Valet parking

Baggage storage

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Shuttle

Paid shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Rooftop pool

Infinity pool

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Pool tables
  • Table tennis
  • Yoga class
  • Sports trainer

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Breakfast room
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Board games

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Open-air bath

Room view

  • City view
  • Street view
  • Partial View

Room features

  • Air conditioning
  • VIP room facilities
  • Sitting area
  • Terrace
  • Garden furniture
  • Bottled water
  • Dining table
  • Pants press

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
Show all facilitiesHide facilities

Essential information about The Reef 28 Hotel & Spa (Adults Only)

💵 Lowest room price 101 US$
📏 Distance to center 100 yd
✈️ Distance to airport 1.3 mi
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

1 Avenida Norte & Calle 28 Norte, Playa del Carmen, Mexico, 77720
Address
The address has been copied.
1 Avenida Norte & Calle 28 Norte, Playa del Carmen, Mexico, 77720
Map view
1 Avenida Norte & Calle 28 Norte, Playa del Carmen, Mexico, 77720
  • City landmarks
  • Nearby
  • Restaurants
Mall
Quinta Alegria Shopping Mall
100 yd
Museums
Museo Frida Kahlo Playa Del Carmen
100 yd
Beach
Kool Beach Club
100 yd
Gallery
La Galeria de Playa Art Gallery
100 yd
Avenida entre 24 y 34 calles 5a
Caminarte
100 yd
Beach
Playacar
100 yd
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
100 yd
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
100 yd
Gallery
Tierra Huichol
100 yd
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
100 yd
Beach
Playa Mamitas
100 yd
Shopping Area
Plaza Las Americas
100 yd
Restaurant
Ah Cacao Chocolate Cafe
100 yd
Restaurant
Micaela's
100 yd
Restaurant
Restaurante Cachito
100 yd
Restaurant
Rockas Jamaican Kitchen
100 yd
Restaurant
El Diez
100 yd
Restaurant
Las Helodias
100 yd
Restaurant
Pepe's
100 yd
Restaurant
Senor Frog's Playa del Carmen
100 yd
Restaurant
La Choperia
100 yd
Restaurant
Corazon
100 yd
Restaurant
Sushi Itto
100 yd

Reviews of The Reef 28 Hotel & Spa (Adults Only)

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Guests say: solid choice
rated 8+
4.5/ 5
934 reviews
8.0/ 10
818 reviews
4.0/ 5
373 reviews
8.6/ 10
504 reviews
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Rooms and Guests2 Guests, 1 room